Here you will find all answers to your questions about renting storage space at 1BOX Self Storage. Whether you're looking for advice on choosing the ideal storage unit, want to know how to grant someone access, or simply want to learn more about our additional services – you'll find everything you need to know to start renting right away.
Prices depend on the space you wish to rent. Request a quote or contact us to inquire about prices.
If you cancel before the 16th? Then you only pay until the end of that month. If you cancel after the 15th? Then your contract continues until the end of the next calendar month. Simple. Fair. Without surprises.
You can find the general conditions at the bottom of this website.
Do you have more questions? Feel free to contact us at 085 – 0161611.
Absolutely! You can start your rental contract on any day of the month. From the start date, you pay for your storage unit and are ready to safely store your belongings.
Yes, our contracts are flexible. If you need more or less space, you can easily adjust your unit. Just contact us and it will be arranged; we are available at 085-0161611.
Yes, the automatic debit stops as soon as your rental contract has ended and no invoices are outstanding. No hassle, just arranged.
Yes, the minimum rental period is one month. After that, a notice period of 15-45 calendar days applies, depending on the day you cancel. If you cancel before the 16th, you pay until the end of that month. If you cancel after the 15th, your contract continues until the end of the next calendar month.
Certainly! You can reserve a unit up to one month in advance. Contact us to arrange everything and ensure your storage unit is ready when you need it. We are available at 085-0161611.
The minimum rental period is one month. After that, you can cancel with a notice period of 15-45 days. So, yes, you can rent the unit for a short period!
At 1BOX, private individuals do not have to pay VAT when renting a storage unit. For business tenants, however, VAT does apply. For garage boxes and parking spaces, 1BOX is legally required to charge VAT to both private and business tenants. We keep it fair and clear for everyone.
When concluding a rental contract, we need the following information:
Do you want to cancel your rental? Let us know in writing via email, the customer portal, post, or directly at the 1BOX location. We need your name, the storage unit number, and the end date. We are happy to help you with everything; we are available at 085-0161611.
Yes, that's no problem at all. For this, you can contact us; we are available at 085-0161611.
If you miss a payment, please let us know. We understand that sometimes things can go wrong and are happy to help you find a solution. We are available at 085-0161611.
All our locations are, of course, insured, but your stored goods are not automatically. Your storage unit is not covered by your own home insurance, which is why additional contents insurance with 1BOX is mandatory, so that your possessions are protected against, for example, fire, storm, burglary, or water damage. We arrange this automatically during rental. For more information, please visit Insurance.
Yes, when you rent a storage unit, it is mandatory to insure your stored items for the entire rental period. For rental agreements entered into from October 1, 2025, coverage is linked to the size of your storage unit. At 1BOX, we arrange this automatically during the rental process, so your belongings are well insured from day one. The costs for insurance coverage are included in the total price for the rental of your unit. For more information, please visit insurance.
No, it is not possible to use an insurance other than what 1BOX offers. To keep claims simple and to provide everyone with the same protection, all units are covered by our standard policy for rental agreements entered into from October 1, 2025. For more information, please visit insurance.
The insurance company we work with covers direct loss or direct damage to property during the storage period caused by:
If your unit is affected by one of these risks, you can submit a claim up to the insured amount stated on your insurance certificate. Claims are subject to the policy conditions and to storing only permitted goods. For more information, please visit insurance.
For contracts concluded from October 1, 2025, the premium depends on the size of your unit. You will see the exact amount during online booking or at the counter. Do you need a higher coverage limit? Then you can take out supplementary insurance with a reputable insurance company. The supplementary insurance must contain a clause in favor of 1BOX, under which the insurer waives all rights of recourse against 1BOX, 1BOX's insurers, and contractual partners.
1BOX insurance premiums:
Yes, you can store a motorcycle at all 1BOX locations, but the battery must be disconnected due to fire safety.
Motorcycles can be stored if the battery is disconnected. Storing a classic car with a trickle charger is not possible.
You may not store explosives, weapons, ammunition, fireworks, drugs, chemical products, jewelry, fur, works of art, live animals, waste, gas cylinders, batteries, food, or radioactive materials. The complete list can be found in our general terms and conditions. If in doubt, you can always contact us; we are available at 085-0161611.
As long as everything fits in your storage unit and the door can close properly, you can store as much as you want. Doubts? Contact us at 085-0161611.
At some of our locations, we use an app from an external party: SC Access.
Download the SC Access app and create your account with the activation code you receive via SMS.
When you are at the location, open the app and select your unit. Press “open” and you can open the door.
After use, close the door. It will lock automatically.
At some of our locations, we use an app from an external party: StorID.
Download the StorID app and activate your account with the code you receive via SMS.
Upon arrival, first open the location with your personal access code. Then go to your unit.
Briefly press the lock button until it turns blue. A green arrow will appear in the app. Drag it to the right to open the lock.
At some of our locations, we use an app from an external party: NOKE.
Download the NOKE app and log in with the code you receive via SMS.
Ensure Bluetooth and location services are enabled.
When you are at the location, open the app and tap on your unit's icon. Press your storage unit's lock, it will turn red. In the app, your storage unit will light up; if you click on it, the lock will open (light turns green). When you are done, you can close the slider again; your storage unit will then automatically lock itself.
Yes. You need internet to use the external apps and verify your access.
Additionally, some locks also work via Bluetooth. Therefore, ensure that both internet, Bluetooth, and your phone's location services are enabled for proper functioning.
No. You need the SC Access, StorID, or NOKE app to open the lock at locations where we have digital locks.
At some locations, you can lock without an app, but opening always requires the app.
Yes, that is possible.
With NOKE and PTI, you can easily share access with others via the app, for example, family or movers.
With SC Access, you can arrange this by contacting us and providing the person's details.
Yes. Only users with access via the external apps can open the box.
In addition, it is often tracked when the box is opened. This provides extra control and security.
First, check if your internet connection and Bluetooth are enabled.
Also, make sure you are using the correct app (SC Access, StorID, or NOKE) and are logged in. If it still doesn't work, please contact customer service at 085-0161611 so we can help you quickly.
Yes, all our locations are secured with cameras and access codes. The branch managers check daily. Click here to read more about safely storing your belongings at 1BOX.
Yes, all our units are well lit, so you always have a good view of your belongings.
Yes, your storage unit is secured with a special locking system on which you place a personal lock. We sell suitable locks at our locations, so you don't have to worry about anything. Safety first!
No, only you (and any authorized persons) have access to your unit. Our branch managers and other staff do not have a key to the unit.
Our storage facilities are open 365 days a year from 06:00 to 23:00.
No, you can simply access your belongings every day from 06:00 to 23:00, without extra costs. Convenient, right?
Yes, all our locations are equipped with modern climate control. This ensures your belongings always stay dry and frost-free, all year round!
Click here to go to the customer portal. Do you already have an account? Then you can log in here with your credentials. Don't have an account yet? Then click on 'Register an account'.
No, we do not rent out moving vans, but a free trailer is available at several locations. You can find these at our locations in Alphen a/d Rijn, Breda, Den Bosch, Heerlen, Lelystad, Nijmegen-Wijchen, Roermond, Sittard, Utrecht, and Venlo.
Yes, we have a wide range of moving boxes and packing materials available at various locations. To ensure they are available at your location, it's best to call us beforehand at 085-0161611.
At various 1BOX locations, we have a trailer available. Our branches with trailers are Alphen a/d Rijn, Breda, Den Bosch, Heerlen, Lelystad, Nijmegen-Wijchen, Roermond, Sittard, Utrecht, and Venlo. Check availability via www.freetrailer.com.
No, we do not have a moving service.
Each location has convenient storage units that you can access by car, plus multiple entrances with roller doors. Moreover, many loading and unloading areas are covered. And don't worry about lugging, we have transport materials ready for you at all locations to easily get your belongings to the unit.